2024: TRAVEL AND ACCOMMODATION TRENDS – Hospo’s next chapter
I managed to get the camera out last week whilst visiting Sydney on a work expedition and I’m excited to share with you my annual wrap-up. Once again I am diving into…
What Really Happens at Top Rental Industry Events? The inside scoop!
Don't forget to subscribe! I've just wrapped up an amazing episode where I got to chat with some of the best-connected folks in the accommodation industry! Think of it as your exclusive…
Mastering Customer Service – managing 500 staff with Bruce Harkness
🎧 Don't forget to subscribe! What separates a good accommodation business from a great one?It's not just the thread count of your bed linens, the range of your breakfast buffet, the modernity…
Navigating the PMS Marketplace: Expert Tips with Terry Whyte
The most frequently asked question in online forums, at industry conferences, and virtually everywhere else within the accommodation sector is: "Which Property Management System (PMS) should I use?" It's the query that…
Finding Your Path in Hospitality: Navigating the No Vacancy Expo with Brad Langton
The accommodation industry is a kaleidoscope of opportunity, continually shifting and adapting to the needs of the modern traveller. This vibrant, ever-changing landscape demands innovation, creativity, and a willingness to evolve. That’s…
Building AI tools of the future – with Luca Zambello
🎧 Don't forget to subscribe! In this episode of The Accommodation Show, we are joined by the renowned entrepreneur and "AI whisperer," Luca Zambello, Luca is the co-founder and CEO of Jurny,…
Mastering the Guest Experience: Expert Insights Await with Tyann Marcink
Don't forget to subscribe 👆 Today, we're diving into an area that truly deserves our attention but often gets overlooked – ‘Touchpoints’ – the numerous interactions within your guest’s journey. When we're…
Lesson 1 – Context is key (AI CHALLENGE PART 2)
Today, we delve into the pivotal role of "context" in AI. Here's the key takeaway: The richer the context you provide these AI tools, the more meaningful your questions become, and thus,…
Digital Guides for your Hotel or STR! Why it is critical! with Roger Graham
🎧 Don't forget to subscribe! In an era of rapid digital transformation, the hospitality industry stands poised on the brink of a monumental shift. The future of hotels, motels, and short-term rentals…
The Key Components of a Successful Upsell Strategy with Annie Sloan – The Host Co
🎧 Don’t forget to subscribe! Have you considered what value a mobile tattoo artist can add to your upsell strategy? In our industry, upselling can be a powerful tool to increase revenue…