The hotel industry has faced a big shake up since the outbreak of Covid-19. Nearly overnight, most hotels went from “no vacancy” to “high vacancy”. Repeated opening and closing of borders, sudden lockdowns, new Covid variations has forced us to reimagine our offerings as we try to generate cash flow.
So what can we learn from the steps that some of the best and largest hotels in NZ have taken to survive? How have hotels coped during this time?
We look at how COVID-19 has impacted the hotel industry and how you can position yourself in 2022 to survive, revive and thrive even in what has been for most a difficult 2 years.
Notes
00:00 How hotels are reinventing themselves post pandemic with Les Morgan
00:56 Intro to Les and Hind Management
02:21 How the pandemic has affected Hind Management
03:59 How we have adapted post-pandemic
08:23 Coping with staff shortages
11:30 How far ahead to plan for uncertainties
15:00 Finding data to maneuver Covid restrictions and lockdowns
16:17 How can you be more efficient to make up for staff shortages and lack of international travel
21:30 The accelerated role of technology in the pandemic
29:28 Opportunities for hosts in the Workcation market
32:45 Remote working facilities
34:05 Protecting your business against inflation
40:15 Ancillary services
Show Links:
https://www.linkedin.com/in/les-morga...
https://www.sudimahotels.com/
https://www.hindmanagement.com/
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